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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Belle Searcy

Belle Searcy

November 27, 2024

5  out of  5
rating by Belle Searcy
"Awesome! Extremely helpful and kind."
We responded:
"Thank you for your feedback, Belle! We're glad to hear that you found our service helpful and friendly during your visit. If you need anything else, feel free to reach out! -Amy "
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Mariel Erickson

November 26, 2024

5  out of  5
rating by Mariel Erickson
"I was very happy and felt so relieved and comfortable thank you so much !!"
We responded:
"Thank you for your feedback. I'm glad to hear that you felt relieved and comfortable. It was a pleasure to assist you, and if you need anything else, feel free to reach out. -Amy "
Profile photo of Beth Noordmans

Beth Noordmans

November 20, 2024

5  out of  5
rating by Beth Noordmans
"We've been with State Farm for years! Best rates and customer service available anywhere!"
We responded:
"Thank you for your feedback! I’m glad to hear that you’ve been satisfied with our service and rates over the years. We appreciate having you as a Good Neighbor and look forward to continuing to work with you in the future! -Amy"
Profile photo of Deb Roiko

Deb Roiko

November 15, 2024

5  out of  5
rating by Deb Roiko
"Very informative. 😁👍"
We responded:
"Thank you for the kind review, Deb. We value our customers and are glad we assisted you in a helpful way. Let us know if we can help you with anything else! -Amy"
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Herbie Hancock

October 25, 2024

1  out of  5
rating by Herbie Hancock
"I find Amy very rude and disrespectful to talk to. She talks over you constantly and is a very unwilling to help her customers"
We responded:
" Hi there, we value all feedback about our agency and are sorry to hear that you were not pleased with your experience. We always strive to provide respectful and helpful service to our customers. We are unable to find a policy in our system under this name, but if you are in fact a customer of ours please reach out to the office directly so that we can address your concerns. – Amy "
Profile photo of Arnie Bikers

Arnie Bikers

October 24, 2024

5  out of  5
rating by Arnie Bikers
"Kacia was very professional, reviewed all details, made suggestions without pressure. Great to get such good service."
We responded:
"Hi Arnie! Your wonderful feedback after working with Kacia made our day! We do our best to guide our customers through the insurance process as carefully as possible to ensure that they feel comfortable. We are so glad that you had a great experience! Thank you for supporting our agency. – Amy"
Profile photo of Nicole Meybaum

Nicole Meybaum

October 21, 2024

5  out of  5
rating by Nicole Meybaum
"Kacia was wonderful to work with and made everything super easy!"
We responded:
"Thank you for sharing your experience! I’m glad to hear that Kacia was easy to work with and made the process straightforward for you. We strive to provide that level of support to all our customers, and it’s nice to know it made a difference for you. If you have any questions or need further assistance, feel free to reach out. – Amy "
Profile photo of Camilla Richter

Camilla Richter

October 11, 2024

5  out of  5
rating by Camilla Richter
"Kacia was THE BEST person to talk to! She was extremely helpful, kind, patient, and got me all the information I needed super quickly. As someone who gets anxious calling companies and trying to navigate policies, this was such a positive experience, cannot recommend more!"
We responded:
" Hi Camilla! Thank you for your review. I’m pleased to hear that Kacia was able to assist you and make the process smoother. It’s important to us that our customers feel comfortable, so your feedback is appreciated. I'll pass along your message to Kacia, but if you need anything else, please don’t hesitate to reach out. – Amy "
Profile photo of Brynne Pass

Brynne Pass

October 2, 2024

5  out of  5
rating by Brynne Pass
"Kind and informative."
We responded:
"Hi Brynn! Thank you so much for your kind words! I'm really glad you found the information helpful. If you have any more questions or need additional details, feel free to reach out. We're happy to help. -Amy"
Profile photo of Kylie Dann

Kylie Dann

October 1, 2024

5  out of  5
rating by Kylie Dann
"Kacia was the sweetest & so easy to talk to!!"
We responded:
"Hi Kylie! Thank you for your review. I'm glad to hear Kacia was friendly and easy to talk to. I will pass along your kind words to her! If you need anything else or have questions, just let us know. -Amy"
Profile photo of Darrin Carrier

Darrin Carrier

September 20, 2024

5  out of  5
rating by Darrin Carrier
"I had an absolutely amazing experience. They explained everything on a way I could understand and they answered all of my questions."
We responded:
"Darrin, thank you so much for your review of the Amy Roers State Farm office! If there's ever anything else you need from us, please don't hesitate to reach out! "
Profile photo of Kevin Cairo

Kevin Cairo

September 5, 2024

5  out of  5
rating by Kevin Cairo
"Amy and her team have always been very helpful with my insurance. They take the time to walk me through everything and explain what I don’t understand."
We responded:
"Kevin, your kind words mean a lot to us! I'm so glad that we've been able to walk you through your insurance and clarify anything you didn't understand. We're here to assist with anything else you might need!-Amy"
Profile photo of Todd Ninman

Todd Ninman

August 29, 2024

5  out of  5
rating by Todd Ninman
"Kacia made me feel at home and provided a well-organized, thorough and easily-understood yearly update. Would definitely recommend her."
We responded:
"Todd, thank you for leaving the Amy Roers State Farm team a five-star review. We are happy to hear working with Kacia has been a pleasant experience! We appreciate you working with our team for your insurance needs, and we look forward to many more years to come. "
Profile photo of Sarah Perrou

Sarah Perrou

August 21, 2024

5  out of  5
rating by Sarah Perrou
"Kacia was great to work with! I transferred from another office in town and felt like I got more education from Kacia than I did the last office. Super easy to schedule with and an overall great experience!"
We responded:
"Thank you for your feedback, Sarah! It's wonderful to know Kacia made your transition from another office smooth and provided the information you needed. We're here anytime you need us, so just let us know if there's anything more, we can help with! -Amy"
Profile photo of Qyurry S (Derkla)

Qyurry S (Derkla)

August 20, 2024

5  out of  5
rating by Qyurry S (Derkla)
"Regardless of who answers your call, you'll receive great service, with a pleasant demeanor. Policy updates, general question, or copies of documents are all made easy. Insurance stuff is super stressful but Amy, Elizabeth, and Kacia are all in your corner. I've kept their firm despite moving away from the Glenwood area and have never regretted it. If anyone is confused or worried about Insurance policies, I couldn't recommend any office that would help you more. 6 stars out of 5 honestly."
We responded:
"Qyurry, thank you so much for taking the time to leave such a thoughtful review of your experience working with our agency! Elizabeth, Kacia, and I are thrilled to hear that we were able to make the insurance process less stressful for you and are so happy that you have continued to work with our agency even after moving out of the local area. We appreciate your support and business so much, thank you for the kind review! -Amy"
Profile photo of Andrew Middendorf

Andrew Middendorf

August 7, 2024

5  out of  5
rating by Andrew Middendorf
"Kacia was great! Very informative, transparent, and professional. We worked through all policy options, and never felt like we couldn’t ask a question."
We responded:
"Andrew, thank you for your feedback! We're delighted that Kacia was able to guide you through all plan options and make you feel comfortable asking questions. Thank you for recognizing her efforts, we appreciate your business! -Amy"
Profile photo of Kathleen Peterson

Kathleen Peterson

July 23, 2024

5  out of  5
rating by Kathleen Peterson
"Kacia was very informative and helpful with our two-year review."
We responded:
"Thank you for the positive feedback, Kathleen! I'm glad to hear that Kacia was informative and helpful during your two-year review. If you have any further questions or need assistance, we're here to support you. -Amy"
Profile photo of Brad Jenson

Brad Jenson

July 11, 2024

5  out of  5
rating by Brad Jenson
"Kacia was great! She talked to me like a person and found ways to increase our coverage while saving us money."
We responded:
" Thank you, Brad, for your positive review! We're pleased that Kacia was able to assist you with increasing your coverage. Your feedback is very encouraging. Thank you for sharing your experience. -Amy "
Profile photo of Ashley Essig

Ashley Essig

March 7, 2024

5  out of  5
rating by Ashley Essig
"Kacia was very helpful and wanted to make sure I had all my bases covered. Thank you!"
We responded:
" Ashley, thank you so much for taking the time to share your experience working with our office! Our goal is always to help our customers get the coverage they need, and I’m glad to hear that Kacia was able to help guide you through that process. We value your feedback and thank you for being a loyal customer! Thank you for choosing us for your insurance needs! – Amy "
Profile photo of Chad Stoinski

Chad Stoinski

March 6, 2024

5  out of  5
rating by Chad Stoinski
"All the people at Amy Roers State Farm insurance are a pleasure to work with as always, Kacia, Elizabeth, and , Amy👍🏻👍🏻+"
We responded:
" Thank you, Chad, for your 5-star review! It means a lot to our office that you are willing to take the time to share such kind words on your experience working with our team. We look forward to continuing to work with you on your insurance needs! Please do not hesitate to reach out if there is anything we can assist you with. – Amy "
Profile photo of Amanda Kollman

Amanda Kollman

February 16, 2024

5  out of  5
rating by Amanda Kollman
"Kacia was great talking to us and explaining how everything works with all of our policies. She is easy to talk to and very helpful at getting us the best plans for our family! So glad we are able to have someone like her to go to for all of our insurance needs!"
We responded:
"Thank you, Amanda. We are delighted that Kacia was able to assist you with your insurance needs and make the process easy. If you ever have more questions or need assistance in the future, don't hesitate to reach out. -Amy"
Profile photo of Anthony Brecht

Anthony Brecht

February 12, 2024

5  out of  5
rating by Anthony Brecht
"Great service friendly always accessible"
We responded:
" Thank you for your 5-star review and for highlighting our service and accessibility. Our team takes pride in ensuring we're always there for you. Your positive feedback motivates us to keep up the good work. Thanks for choosing us! "
Profile photo of Sara ORourke

Sara ORourke

January 29, 2024

5  out of  5
rating by Sara ORourke
"Amy Roers and team are the best. They care deeply, and are personable and professional. We have been clients for 20 years and have felt cared for every step of the way."
We responded:
" Thank you for your kind words, Sara. It's been a privilege to serve you and your family over the past 20 years. Knowing that you've felt cared for by our service throughout this time is incredibly rewarding for us. We're here to continue providing you with the high-quality service you've come to expect. If you need any assistance or have questions in the future, please remember that my team and I are always ready to help. Thank you for choosing us for your insurance needs! – Amy "
Profile photo of Jessie Coners

Jessie Coners

January 26, 2024

5  out of  5
rating by Jessie Coners
"Elizabeth and Amy are top notch. Elizabeth is always pleasant and goes out of her way to provide great customer service. She's incredibly thorough and makes sure your family is well taken care of."
We responded:
"Thank you for your kind words, Jessie. It's heartening to hear that you've had such a positive experience with Elizabeth and me. Please remember, we're here to assist you with any future needs or questions you might have. Thank you for trusting Amy Roers State Farm! – Amy "
Profile photo of Heather Barsness

Heather Barsness

January 24, 2024

5  out of  5
rating by Heather Barsness
"Kacia was wonderful to work with and she explained the policies and coverage very well! So happy I went to her!!!"
We responded:
"Heather, thank you for sharing your experience! I'm delighted to hear that you were pleased with Kacia's service. If you have any further needs or questions, Kacia and the team are here to help! – Amy "