State Farm® Insurance Agent Amy Roers
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Cairo
September 5, 2024
5
out of
5
rating by Kevin Cairo
"Amy and her team have always been very helpful with my insurance. They take the time to walk me through everything and explain what I don’t understand."
Todd Ninman
August 29, 2024
5
out of
5
rating by Todd Ninman
"Kacia made me feel at home and provided a well-organized, thorough and easily-understood yearly update. Would definitely recommend her."
We responded:
"Todd, thank you for leaving the Amy Roers State Farm team a five-star review. We are happy to hear working with Kacia has been a pleasant experience! We appreciate you working with our team for your insurance needs, and we look forward to many more years to come. "
Sarah Perrou
August 21, 2024
5
out of
5
rating by Sarah Perrou
"Kacia was great to work with! I transferred from another office in town and felt like I got more education from Kacia than I did the last office. Super easy to schedule with and an overall great experience!"
We responded:
"Thank you for your feedback, Sarah! It's wonderful to know Kacia made your transition from another office smooth and provided the information you needed. We're here anytime you need us, so just let us know if there's anything more, we can help with! -Amy"
Qyurry S (Derkla)
August 20, 2024
5
out of
5
rating by Qyurry S (Derkla)
"Regardless of who answers your call, you'll receive great service, with a pleasant demeanor. Policy updates, general question, or copies of documents are all made easy. Insurance stuff is super stressful but Amy, Elizabeth, and Kacia are all in your corner. I've kept their firm despite moving away from the Glenwood area and have never regretted it. If anyone is confused or worried about Insurance policies, I couldn't recommend any office that would help you more. 6 stars out of 5 honestly."
We responded:
"Qyurry, thank you so much for taking the time to leave such a thoughtful review of your experience working with our agency! Elizabeth, Kacia, and I are thrilled to hear that we were able to make the insurance process less stressful for you and are so happy that you have continued to work with our agency even after moving out of the local area. We appreciate your support and business so much, thank you for the kind review! -Amy"
Andrew Middendorf
August 7, 2024
5
out of
5
rating by Andrew Middendorf
"Kacia was great! Very informative, transparent, and professional. We worked through all policy options, and never felt like we couldn’t ask a question."
We responded:
"Andrew, thank you for your feedback! We're delighted that Kacia was able to guide you through all plan options and make you feel comfortable asking questions. Thank you for recognizing her efforts, we appreciate your business! -Amy"
Kathleen Peterson
July 23, 2024
5
out of
5
rating by Kathleen Peterson
"Kacia was very informative and helpful with our two-year review."
We responded:
"Thank you for the positive feedback, Kathleen! I'm glad to hear that Kacia was informative and helpful during your two-year review. If you have any further questions or need assistance, we're here to support you. -Amy"
Brad Jenson
July 11, 2024
5
out of
5
rating by Brad Jenson
"Kacia was great! She talked to me like a person and found ways to increase our coverage while saving us money."
We responded:
" Thank you, Brad, for your positive review! We're pleased that Kacia was able to assist you with increasing your coverage. Your feedback is very encouraging. Thank you for sharing your experience. -Amy "
Ashley Essig
March 7, 2024
5
out of
5
rating by Ashley Essig
"Kacia was very helpful and wanted to make sure I had all my bases covered. Thank you!"
We responded:
" Ashley, thank you so much for taking the time to share your experience working with our office! Our goal is always to help our customers get the coverage they need, and I’m glad to hear that Kacia was able to help guide you through that process. We value your feedback and thank you for being a loyal customer! Thank you for choosing us for your insurance needs! – Amy "
Chad Stoinski
March 6, 2024
5
out of
5
rating by Chad Stoinski
"All the people at Amy Roers State Farm insurance are a pleasure to work with as always, Kacia, Elizabeth, and , Amy👍🏻👍🏻+"
We responded:
" Thank you, Chad, for your 5-star review! It means a lot to our office that you are willing to take the time to share such kind words on your experience working with our team. We look forward to continuing to work with you on your insurance needs! Please do not hesitate to reach out if there is anything we can assist you with. – Amy "
Amanda Kollman
February 16, 2024
5
out of
5
rating by Amanda Kollman
"Kacia was great talking to us and explaining how everything works with all of our policies. She is easy to talk to and very helpful at getting us the best plans for our family! So glad we are able to have someone like her to go to for all of our insurance needs!"
We responded:
"Thank you, Amanda. We are delighted that Kacia was able to assist you with your insurance needs and make the process easy. If you ever have more questions or need assistance in the future, don't hesitate to reach out. -Amy"
Anthony Brecht
February 12, 2024
5
out of
5
rating by Anthony Brecht
"Great service friendly always accessible"
We responded:
" Thank you for your 5-star review and for highlighting our service and accessibility. Our team takes pride in ensuring we're always there for you. Your positive feedback motivates us to keep up the good work. Thanks for choosing us! "
Sara ORourke
January 29, 2024
5
out of
5
rating by Sara ORourke
"Amy Roers and team are the best. They care deeply, and are personable and professional. We have been clients for 20 years and have felt cared for every step of the way."
We responded:
" Thank you for your kind words, Sara. It's been a privilege to serve you and your family over the past 20 years. Knowing that you've felt cared for by our service throughout this time is incredibly rewarding for us. We're here to continue providing you with the high-quality service you've come to expect. If you need any assistance or have questions in the future, please remember that my team and I are always ready to help. Thank you for choosing us for your insurance needs! – Amy "
Jessie Reel
January 26, 2024
5
out of
5
rating by Jessie Reel
"Elizabeth and Amy are top notch. Elizabeth is always pleasant and goes out of her way to provide great customer service. She's incredibly thorough and makes sure your family is well taken care of."
We responded:
"Thank you for your kind words, Jessie. It's heartening to hear that you've had such a positive experience with Elizabeth and me. Please remember, we're here to assist you with any future needs or questions you might have. Thank you for trusting Amy Roers State Farm! – Amy "
Heather Barsness
January 24, 2024
5
out of
5
rating by Heather Barsness
"Kacia was wonderful to work with and she explained the policies and coverage very well! So happy I went to her!!!"
We responded:
"Heather, thank you for sharing your experience! I'm delighted to hear that you were pleased with Kacia's service. If you have any further needs or questions, Kacia and the team are here to help! – Amy "
M F
January 23, 2024
5
out of
5
rating by M F
"We were very pleased with Kacia! She is very knowledgeable and friendly!"
We responded:
"Thank you so much for taking the time to write the review! We appreciate you choosing our office for your insurance needs! - Amy"
Kayla Geister
January 11, 2024
5
out of
5
rating by Kayla Geister
"Kacia was very knowledgeable and very professional while showing us the different options available to us. Really enjoyed the meeting with her."
We responded:
"Kayla, we're pleased to hear that Kacia provided you with a knowledgeable experience while discussing your insurance options. Our team is committed to helping you make informed decisions about your coverage. If you have any more questions or need further assistance, please don't hesitate to reach out! – Amy "
Sheila Hansen
January 10, 2024
5
out of
5
rating by Sheila Hansen
"Keshia was an amazing agent. She spent the time explaining the paperwork to me so that I understood what I was buying, and not just telling me that’s what I need. She made me feel comfortable and confident in my decisions."
We responded:
"Thank you for your kind works, Sheila! We're delighted to hear that Kacia was able to make your insurance process clear and comfortable. It's important to us that our customers feel confident in their decisions and we're glad Kacia could help with that. Your feedback is greatly appreciated! -Amy."
Ryan Pumphrey
January 8, 2024
5
out of
5
rating by Ryan Pumphrey
"Kacia was well organized and prepared for all my questions. She presented sensible policy changes that meet my current needs. She is part of a family-oriented agency with which I am proud to do business."
We responded:
"Thank you for sharing your positive experience with Kacia, Ryan! We take pride in providing organized and customer-oriented service to meet the needs of our Good Neighbors. If you ever have more questions or require further assistance, don't hesitate to reach out. We value your business and look forward to continuing to serve you at Amy Roers State Farm! - Amy"
Lisa Blevins
December 26, 2023
4
out of
5
rating by Lisa Blevins
"K. Shared lots of information. Very helpful. A good salesperson as well!"
We responded:
"Thank you for the feedback, Lisa! We're pleased to hear that Kacia was very helpful in making sure you had all the necessary information to make an appropriate insurance decision. If you have any more questions or need further assistance, don't hesitate to reach out as were always striving to provide 5-star service! -Amy"
Ethan Richter
December 11, 2023
5
out of
5
rating by Ethan Richter
"Kacia was one of the most helpful insurance agents I have ever had the pleasure of working with. 10/10"
We responded:
" Ethan, thank you for your outstanding feedback! We're thrilled to hear that Kacia provided you with exceptional service and assistance. Earning a 10/10 from you is a testament to her dedication. If you ever have more questions or require further assistance, please don't hesitate to reach out! – Amy T "
Quinn Jacobs
November 17, 2023
5
out of
5
rating by Quinn Jacobs
"Very satisfied with our experience. Kacia was very knowledgeable and took the time to explain everything regarding policies/coverage to us so we could not only pick the best options for us, but we also understood what we were getting."
We responded:
"Quinn, thank you for your feedback! We're thrilled to hear that Kacia was able to assist you effectively and provide you with the necessary information regarding your coverage. We appreciate your support and look forward to continuing to serve your insurance needs. Have a great week! Amy"
Hannah Mayer
November 7, 2023
5
out of
5
rating by Hannah Mayer
"Kacia was absolutely amazing to work with. She did an excellent job completing a policy review with me, and was even more helpful working through setting up homeowners insurance. She was incredibly patient with me, and took the time to answer all of my questions. I have loved working with everybody here at this State Farm, and they have always treated me right!"
We responded:
"Thank you, Hannah! We're delighted to hear that Kacia was able to assist you with your insurance needs and made the process smooth for you. If you have more questions or need assistance in the future, please don't hesitate to reach out to the Amy Roers State Farm Insurance Team. We're here to help! "
Amber Carver
October 31, 2023
5
out of
5
rating by Amber Carver
"Kacia was wonderful to work with. Made the whole process very easy."
We responded:
"Amber, thank you for taking the time to leave the Amy Roers State Farm a review. We're glad to hear you had a positive experience with Kacia. We appreciate you choosing our office for your insurance needs!"
Ellen
October 13, 2023
5
out of
5
rating by Ellen
"Kacia took the time to understand our specific needs and budget, she customized an insurance plan that was perfect for us. The level of personalization was appreciated. Thank you for making it so easy for us!"
We responded:
"Shjanna, we are happy Kacia was able to customize the right policies within your budget. Thank you for insuring with the Amy Roers State Farm Insurance team and for taking the time to do a review. We look forward to assisting you with your insurance needs."
Samantha Gjerstad
October 9, 2023
5
out of
5
rating by Samantha Gjerstad
"Kacia was so understanding of my busy schedule and worked to find a time that worked for me. She is very knowledgeable and found all the best options and discounts that met our budget and needs. We will continue to come to her for all our insurance needs!"
We responded:
"We are so glad to hear working with Kacia at Amy Roers State Farm has been such a great experience! We appreciate you working with our team for all your insurance needs and look forward to many more years to come. Thanks Samantha!"